343 Privacy Policy — Your Data Protection
343 takes the privacy of every user seriously. This document explains what information we collect, how it is used, how it is protected, and your rights as a Malaysian user.
Effective Date: 1 January 2026 | Version 1.0
What Information Do We Collect?
When you use the 343 platform, we collect several categories of information to keep our services running smoothly and to provide you with a better experience.
Account Information
- Full name, email address, and phone number provided at registration.
- Date of birth (for age verification — users must be 18 years of age or older).
- Your chosen username and password (passwords are stored in encrypted form).
- Additional identity details requested during the verification (KYC) process, where required.
Device & Browser Information
- IP address, device type, operating system, and browser version.
- Access log data including dates, times, and pages visited.
- Your device's language and timezone settings.
Payment Information
- Records of deposit and withdrawal transactions in Malaysian Ringgit (MYR).
- Payment method used (FPX or TNG eWallet) — we do not store full bank account numbers.
- Transaction history for compliance and verification purposes.
Platform Usage Data
- Games played, session duration, and aggregated betting activity.
- Settings and preferences configured within your account.
How Is This Information Used?
Processing account registration, verifying user identity, enabling secure login, handling financial transactions in MYR, and providing access to all games and services on the 343 platform.
Detecting and preventing fraud, monitoring suspicious activity, meeting applicable Malaysian legal requirements, and complying with relevant data protection regulations.
Helping resolve enquiries and complaints, tracking interaction history for more effective support, and continuously improving the quality of 343 platform services.
Analysing aggregated (not individual) usage patterns to improve platform navigation, content, and user experience — including optimisations for Malaysian mobile users.
Cookies and Tracking Technologies
The 343 platform uses cookies and similar technologies to enhance the user experience and ensure the platform functions correctly. Cookies are small text files stored in your browser or on your device when you visit our website.
Types of Cookies We Use
- Essential Cookies: Required for core platform functions such as maintaining login sessions and processing transactions securely. These cookies cannot be disabled.
- Preference Cookies: Storing your preferences such as language and display settings to enable a more personalised experience.
- Analytics Cookies: Aggregated usage data is collected to help us understand how users interact with the platform and to drive ongoing improvements.
You can manage cookie settings through your browser. However, disabling essential cookies may affect your ability to fully use the 343 platform's services.
Data Security and Third-Party Sharing
How Your Data Is Protected
343 uses SSL encryption for all data transmitted between your device and our servers. Sensitive data such as payment information is encrypted to industry standards. Internal access to user data is restricted to staff who require it to carry out their responsibilities only.
We also conduct regular security audits to identify and address potential vulnerabilities in our systems before they can be exploited.
Third-Party Sharing
343 does not sell or rent users' personal information to any third party for marketing purposes. We share only the minimum necessary data with:
- Payment service providers (FPX, TNG eWallet) to process your MYR transactions.
- Legal authorities or regulators when required under Malaysian law.
- Technical service providers who assist in operating the platform, bound by strict confidentiality agreements.
User Rights, Policy Amendments and How to Contact Us
Your Rights as a User
As a 343 platform user, you have the following rights regarding your personal data:
- Right to Access: You may request a copy of the personal information we hold about you through the help centre in your account.
- Right to Rectification: If any of your information is inaccurate or outdated, you can update it directly in your account profile settings or reach out to our support team.
- Right to Deletion: You may request deletion of your personal data under certain circumstances — such requests are subject to applicable legal and operational requirements.
- Right to Object: You may object to the processing of your data for specific purposes by contacting our team.
Amendments to This Privacy Policy
343 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Users will be notified of any significant changes via in-platform notifications or email. It is the user's responsibility to review this policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our team by email at [email protected] or through the help centre in your account. For more information, visit the FAQ us or review Terms & Conditions 343 platform.